Small- and medium-sized businesses spend $686 billion on IT every year.
Unfortunately, technology isn’t perfect and failures do happen. Identifying common IT problems will help you identify certain problems before they can disrupt your businesses.
Here are 8 common IT problems and the solutions.
Identify These Common IT Problems and Know Their Solutions
Did you know you have the power to solve some of the most common IT problems? Continue reading to know you don’t have to be a tech nerd to get your business up and running when your software fails you.
1. Can’t Download Files
There are many reasons why you can’t download files. If you’re downloading them from the internet, check your connectivity and make sure your internet isn’t the problem.
If your internet is running fine, check and see if your downloads keep cancelling or if they’re just running slowly.
If they’re running slowly, do an internet speed test and find ways to increase your internet speed.
If your downloads are cancelling, you probably have too many applications running. Shut some of these down. You can also pull up your task manager to see if any programs are running in the background.
2. Slow Computer
Slow computers happen for a variety of reasons. One of the most common reasons is there’s too much memory on your hard drive. You could also have too many programs installed that you don’t use.
A slow computer isn’t always your computer’s fault. You could also be running too many programs at the same time. If your internet is slow, you may need to erase your web memory and clear your cookies.
If you tried these and they don’t help, take a look at the age of your computer.
Old computers don’t sustain the processing speed that new computers do.
If your computer is relatively new, then you’ll want to consult with your IT firm.
3. Frequent Pop-Ups
Do you frequently get pop-ups when you’re on the internet? Your pop-up blocker is likely turned off or you don’t have one.
Check and see if you have one. If so, turn it on if it’s off.
If you don’t, then download one. There are many on the market. Consult with your IT firm and ask their opinion on the best one.
Do you receive pop-ups on your desktop? There could be a few reasons for that.
If you have Windows 10, it’s common to see ads appear. You can turn them off.
But any ads or pop-ups can also be a sign of malware or adware.
4. Computer Keeps Restarting
If your computer is constantly restarting on its own, this is likely a hardware problem. While it’s best to consult with your IT firm, there are a few troubleshooting tips you can do first.
First, check and see if your hardware is completely updated. A common reason for the restarts is your computer can’t function properly without the updates.
If your computer is updated, your computer could be overworked and overheated. Turn it off for a while and see if you can continue your task on another device.
If you turned off your computer and it’s still restarting, you could have a virus.
5. WiFi Won’t Connect
If your WiFi won’t connect, it could be an issue with your computer or with the internet. You should first rule out which one is at fault.
Try connecting another device, such as your phone or tablet, to the internet. If your internet isn’t working on these devices, try restarting your router.
If the internet is working fine on these devices, it’s probably your computer.
Check and see if you’re enabling WiFi access on your computer.
There should be a switch that turns WiFi access on and off, make sure it’s on. Your computer could also be too far from the router. If this doesn’t work, your computer can troubleshoot the problem.
6. Web Pages Look Weird
Do you notice your web pages look off, specifically Google? There could be an issue with Google. Check another device and see if it looks odd on different devices.
If not, you could have a browser hijacker. They trick your system into visiting other pages that have the power to steal your information. If you think this is the case, have your IT firm take a look at your computer and destroy the hijacker.
7. Printer Isn’t Printing
If your printer isn’t printing, you can first rule out common errors.
This includes not enough paper, out of ink, or outdated software. Also, make sure your printer is plugged in, both to your wall and to the printer. If you can rule these out, try restarting your printer.
If your printer still isn’t printing your document, check your printer queue. See if your document is appearing. If not, there’s something wrong with the program and not the printer itself. The printer isn’t recognizing the job.
Rule out simple options, such as if “use printer offline” is checked.
8. Your Programs Aren’t Working on Your New PC
Did you get a new computer and now your programs aren’t working? There’s a chance your new software isn’t compatible with the program. Check the program’s website and see if there’s an updated version you can install.
Always pay attention to any warning signs the program provides. These alert you if you’re missing anything the program requires. For example, you can also miss the required plugins, such as Flash and Java.
When to Call an IT Company
There are many IT problems your business will face. Fortunately, many of these have easy fixes. But some problems require special care. This is when you need an IT company on your side.
Contact us if you’re looking for an IT firm with multiple specialties and who is willing to work with your business.