What Are IT Managed Services and Why Every NYC Firm Needs Them

What would happen if your organization’s network went down right now?

Would your employees scramble, leaving your clients in the dark?

If you had an IT managed services provider, your network would be back up within minutes – if it even failed at all. They would have identified the problem before the crash occurred.

An IT managed services provider will benefit your business by increasing efficiency, controlling costs, reducing risk, and more.

Are you not outsourcing your IT needs? You’re missing out. Keep reading to learn why.

The Benefits of IT Managed Services

By using a managed service provider, you can pass the responsibility of IT operations to support professionals. These professionals provide 24-hour monitoring of your IT systems.

Let’s take a look at all the reasons your firm would benefit from outsourcing IT support.

Control Costs

By outsourcing your IT management to a provider, you can save on both IT and labor costs.

Network disasters can be expensive. Paying an IT managed services provider to handle it can cut unnecessary spending after a cyber attack or loss of data.

You pay for services included within the plan you purchase. Your IT costs become predictable once you know what you’re paying your provider each month. Then, it’s easier to budget for other resources.

By only paying for the services you need, you don’t have to employ a staff of internal IT professionals.

Qualified Professionals

Certifications are important.

With IT managed services, you can rest easy knowing you’re working with trained and certified professionals. They have the expertise to understand the issue and come up with a viable solution quickly.

Experience

You can hire IT professionals in-house, but he or she might be too isolated to handle varied issues. Sure, some IT issues are recurrent and do not present new challenges. For bigger issues, your in-house IT professional wouldn’t have as much outside knowledge.

This is why it’s important to work with a provider who employs professionals that have a broad range of experience.

Efficiency and Competitiveness

An in-house IT manager may be fine now, but as your business grows, your IT needs change.

With a team of individuals handling your IT duties, you are making sure your network is receiving daily up-keep and maintenance. When things are running smoothly, there are fewer impending emergencies.

Hiring a provider allows you to step away from the break-fix mentality. Your business becomes more competitive when you can promise uninterrupted service. An IT managed services provider can help you live up to that promise by addressing issues before they cause major problems.

Early Adoption of Technology

Sometimes labor constraints cause internal IT departments to play catch-up with new technology. By outsourcing your IT management, you’ll be able to start new projects right away with new technology to meet your needs. This will save you time and money.

Trained IT professionals stay on top of technology trends and software. You will be able to implement this technology quickly and scale your business with an IT service provider.

Focus More on Your Business

If you own business and have limited resources, you can’t waste your managers’ attention on IT services.

Let professionals deal with IT services. You should focus on the services and products you provide to your clients and let the professionals make sure you provide them without a hitch.

Manage Risks and Security

Today, we store and transmit data on a plethora of devices. Significant data breaches are becoming more and more commonplace. Don’t become the next victim of a data loss incident.

Your clients depend on you to keep their data safe, and an IT service provider will help you do that.

IT managed services providers employ professionals who are familiar with data-handling laws and privacy regulations. They will help you keep your (and your clients’) data safe.

The right provider will also take pro-active measures to ensure that your network is safe by using anti-virus and anti-malware software. They will also provide login and permissions management for your organization.

Stay Up to Date

Did you know that 33% of businesses are unprepared for cybersecurity attacks? What happens to that data if you’re not prepared?

Another benefit of outsourcing your IT needs is enhanced data backup and recovery.

It is important for your business to implement a business continuity and disaster recovery plan (BCDR). An IT service provider will develop this plan for you, proactively protecting your systems and data.

Managed IT services providers will schedule data backups, provide reports, and test everything to make sure your data remains recoverable.

Level the Playing Field

Staying ahead of sudden changes in technology is a challenge all businesses face. With an IT managed services provider, you will have access to the expertise that larger companies have.

Small businesses can now access new markets with advanced cloud technology and software upgrades.

With these upgrades, your company will be operating on the same level as larger, more established companies. This means you can easily attract and keep new customers by offering competitive services.

Are You Prepared For an IT Disaster?

Maybe the best benefit of outsourcing your IT needs is gaining peace of mind.

When you are providing a service, the last thing you want to worry about is your daily IT operations. It’s as easy trusting a provider that can deliver solutions on time and at a minimal cost.

Don’t be left in the dark. Our IT managed services model is the solution your business has been missing! Contact us today to speak to one of our specialists.