59% of global businesses outsource services as a way to cut down on costs. If you’re a business owner who’s struggling with overhead, then outsourcing may be something worthwhile to look into.
If you’re intrigued and want to learn more, then read on. Here are the top 10 benefits of outsourcing you can get by trying it out.
1. You Can Save Money
As we’ve said above, outsourcing allows you to save money. Usually, you can find contractors in other countries who do quality work, but for lower wages than in the US.
Also, you won’t have to spend money on paying out salaries, which means there are no extra costs for benefits either. You hire the contractors for the time you need their services for, and that’s it.
2. You Won’t Have to Do Extensive Training
You’ll still have to onboard your contractors so they understand how your system works. But when compared to the onboarding for employees (which can take around 3 months), it’s a lot shorter.
When you have significantly shorter onboarding/orientation processes, you won’t have to do extensive training. Instead, all you need to do is give your contractors all the project information and leave them to it.
When it comes down to time-sensitive projects, outsourcing your work can make all the difference in getting the work done fast.
3. Provide Round-the-Clock Customer Service
If you have departments that are customer-facing, you’ll want as many customer service hours as possible. With a traditional office, this is next to impossible since practically every employee will work 9 to 5, or close to that.
Unfortunately, problems can occur with any of your products or services; you want to be there for your customers when they happen. By outsourcing your customer service lines, your contractors can cover the hours your employees can’t.
As a result, you’ll be able to provide superior customer support, since virtually no hours are left unmanned.
4. You’ll Have a Larger Selection for Talent
When your hiring is limited to the local area, the pool of talent will also be limited. While you may get an excellent employee, there’s always a chance that there’s someone better for the job, just not in the immediate area.
When you expand your hiring restrictions and consider talent from all over the world, you’ll have a better chance of hiring the perfect person for the job. This is especially important when you have specialized work that needs to be done.
5. Focus on What’s Really Important
As a small business owner, you may have to handle many peripheral responsibilities to get your company up and running. But your true passion probably doesn’t lie in administrative work.
If you find that you’ve been getting caught up in tedious things that aren’t your real interest, outsourcing those tasks can be a wonderful way to refocus on the core of your business. You can go back to helping customers like you’ve always wanted to.
6. Save on Office Space
Hiring more people usually means eating up more office space. When you have a small business, there might not be much to go around in the first place.
Outsourcing gets rid of the need for a larger office, which comes with higher rent and more expensive utility bills. You can expand on your staff without having to move or utilize the limited square footage you currently have.
7. Run Your Business More Efficiently
It may be cheaper to hire someone part-time to handle one aspect of your business; for instance, you have one person that works 20 hours a week who handles all things IT. But in the long run, it’s not very efficient, since one part-time IT guy can’t possibly resolve all tech issues effectively on their own.
If you outsource your IT support, you ensure all technical problems are resolved in a timely fashion. The same goes for any other type of service that’s highly specialized.
8. You’ll Have More Flexibility in Staffing
Perhaps your business is one where in certain times of the year, you desperately need extra staff, but only temporarily. It’s not practical to hire some employees on for a few months when onboarding will take just as long.
By the time the workers are properly trained, they’ll be done with their temporary contract already. This can be a huge waste of resources.
For these high seasons, hiring contractors gives you the flexibility to get more help whenever you need it, without having to worry about training and pricey contracts.
9. You’ll Deliver Your Services and Products Quicker
Good outsourcing firms can hit the ground running on whatever project you throw at them. Trying to organize the correct team within your company can take time and drag on if you don’t have people with the correct skills.
While outsourcing is an additional cost, when you can deliver on services and products quicker, it’ll be worth spending money on.
10. The Responsibility of Tech Is off Your Shoulders
One of the best things about outsourcing is in most cases, the responsibility of tech is off your shoulders. This means you don’t have to worry about keeping up with the latest and greatest since your contractors will do that for you.
Not only does it mean less overhead for continually upgrading your technology, but it also means you’ll have peace of mind that you’re compliant for data security. Outsourced workers are trained and knowledgeable in how to handle data correctly.
Reap the Benefits of Outsourcing
Although you may be initially wary of outsourcing, it can do so much for your company. As long as you find high-quality workers, then you’re sure to see the benefits of outsourcing very quickly.
If you’d like to outsource your IT services, then fill out our form to get in touch with us.
Founder & CEO, LINC Project, INC. a Managed Service Provider in New York and San Francisco