Networks crash. Security fails. Cloud integration isn’t always as simple as advertised.
Unless you have the in-house knowledge to deal with these problems, you need help.
Companies typically seek out a good IT services company in NYC for two main reasons:
- You have a problem on your hands and you need it solved quickly.
- You want to take a proactive approach to your managed services and outsource the technical end to a premium provider.
There are literally thousands of companies in NYC to choose from. You need one who can respond quickly and has the knowledge to get you up and running again.
Here’s how to find a good IT services company in NYC.
Managed IT services in an emergency situation
Has something like this ever happened to you?
Your team is working on an important proposal. The proposal is due tomorrow, but all the sudden your network crashed.
In even the most well-protected systems, this can happen. You need a company who can respond fast and has the expertise to fix the problem ASAP — without charging you exorbitant fees.
When something like this happens to you, your it services company should be able to respond the same day. Look for companies that employ enough staff to handle both ongoing clients along with emergency cases.
Why the type of IT services offered matters
Whether you are a small, medium or large business, it makes sense for you to work with a managed services provider who is an expert in business systems.
For example, here at LINC Project we work exclusively with business clients. We understand their networks, clouds, systems and security solutions.
We solve the following types of problems and more for our business clients:
- Virtualization and network storage
- Network and security
- Disaster recovery
- Data protection
- Messaging and collaboration
- And many others
Beware of remote IT services
Some companies will offer to manage your IT on a remote basis. Often it involves a “once-size-fits-all” approach to managed services.
Companies offer remote services because it helps them reduce their overhead. While it might work for some clients, others need more flexibility in their service provider.
Unless your managed services can literally be “fit in a box,” you want to find a company that can help guide you to develop a sound IT strategy.
A company that works on-site is the best choice for a number of reasons. An on-site managed services provider will get to know you and your business needs. Being on-site also helps speed up repair work in an emergency situation. Overall, it allows you to be far more efficient with your managed services.
LINC Project, for example, can provide a more customized approach and manage it on-site better than a remote services provider. We focus on being the “all-in-one” managed service provider so you don’t have to worry about your IT.
Pricing is going to be a major factor in any decision to hire a managed services company. When people inquire about our services, we work with them to match the price to their needs.
Companies should offer packages with clearly bundled services. Small business pricing could be different from those of larger businesses because each group has different needs.
One more important thing to remember. When you are seeking out a good IT services company in NYC, look for one that has an unbiased opinion on equipment and other solutions.
We don’t have any deals with third-parties, authorized resellers or others. We simply want to find the best solution for you.
Founder & CEO, LINC Project, INC. a Managed Service Provider in New York and San Francisco